Technical Support

Have an issue you need help with?

We would love to help!

We understand running a business is expensive, so we want to try and save you money as often as possible. Below are free ways to fix possible issues your hotel/business may experience. We have over 15 years experience in this field and love sharing the things we have learned. We hope this helps with whatever issue you're experiencing!

Free Information:

  • Our YouTube Channel is located here and is growing all the time. We have training videos on how to make keys, program locks, clean locks, and even diagnose issues! Have any requests for videos? Send us a message and we will try get one recorded and uploaded for you.
  • Below are .pdf manuals for most dormakaba products including RCU's, Guest room locks and Operating systems.


$150 2 Day Personalized Analysis:

  • Two continuous days of personalized Customer Service.
  • Using facetime, phone calls, emails and any other communicaiton method needed we will assess your problem and offer you solutions. This may include being able to fix your issue entirely through online communication, or having to help you order parts for further work to be completed. We understand every property has unique issues and we approach each one with cautious optimism.